Shipping policy

Where we ship

We ship to addresses within the United States. We do not ship internationally at this time.

How your order ships

We work with a small group of US golf brands. Each item is packed and shipped directly by the brand that makes it, from their own warehouse in the United States.

Processing time

Orders are processed and handed to the carrier within 1 to 3 business days. Business days are Monday through Friday, excluding US holidays. Orders placed on a weekend begin processing the next business day.

Delivery time

Standard delivery within the continental US typically takes 3 to 7 business days after processing. Total time from order to doorstep is usually 4 to 10 business days. Alaska, Hawaii, and remote addresses can take longer.

Orders with items from more than one brand

If your order includes items from different brands, they ship separately and can arrive on different days. You will receive tracking for each shipment.

Shipping cost

Shipping is calculated at checkout based on your delivery address and the items in your cart. The exact amount is shown before you pay.

Tracking

You will get an order confirmation email immediately, then a separate email with tracking as soon as each shipment leaves the warehouse. If you have not received tracking within 5 business days, check your spam folder, then email us.

Incorrect addresses

Please check your address before you submit your order. Packages returned to us as undeliverable due to an incorrect address can be reshipped at your cost.

Lost, delayed, or damaged shipments

Once a package is with the carrier, delivery timing is outside our control. If tracking has not updated for 7 business days, or your item arrives damaged, email us with your order number and photos and we will make it right.

Contact

Email admin@bpg18.com. We reply within one business day.